Bankrupting Capitalism

        Still taking in about 50 to 60 calls a day from customers of the Room Store. It's non-stop and extremely maddening, considering that we have nothing to DO with the freaking Room Store. Bastards. You should hear these poor people. Many of them are Hispanic or African American, or lower income Southern "white" people, many of them with thick accents and some who can barely speak English. Honestly. I've never heard anything like it before. But then again, I had never heard of The Room Store either. [I joked the other day to a colleague after getting off a call that lasted almost ten minutes where I had to speak Spanish the whole time, "The f*&king Room Store should pay me a HUGE bonus for doing all of this. (Now that's a statement overflowing with irony to say the least) To not only be taking their calls for them, but where else do you find a customer service rep who speaks five languages?!?!" Of course we aren't going to be remunerated from these corporate clock sucking crooks and we know it. At best we will find a way to get this ever growing list to the Better Business Bureau and hope they actually do something about it].
        The point of the racial reference is this: I've taken at least 200 calls myself over the last two weeks from these people. And I know nothing about The Room Store. But I know business. Having owned a multitude of them over the last 20 years, I know as much about target markets and demographics and micro-niche market casting as one needs to in order to make a few million a year from understanding and servicing your customer base. The Room Store's target market appears to have been either lower income people or people of color or immigrants... or maybe it is just the nature of that particular class... lower income people; as in what they say about the immigrant and minority classes in America... how they are in the majority of those at the very bottom of money earners in the United States. Perhaps they are easy to deceive and manipulate, I do not know, for I have never had a business like that. But that's exactly what we are hearing call after bloody call. Crazy deceptions and run around stories. Much like what the banks and the credit card companies do to these same people. And all it does is make us more mad as we continue to take these calls and listen to these people's sad stories.